We welcome everyone and want our site to be available to all. We are working hard to remove barriers so that our facilities and events can be accessible to as many people as possible.
Good to know
The ticket office, toilets and most of the spaces at Buckland Park Lake are accessible to all, as are the catering facilities across the site. Our site is a former silica sand quarry, so while we are seeking to improve and upgrade our woodland and lakeside paths, they are not paved and not all are suitable for wheelchairs. We aspire to upgrading these paths as our site becomes more established.
Our main car park has parking for 150 cars with designated disabled car parking. We also have two disabled parking places at The Reverie. See below for further details on car parking.
Our four seater electric buggy, El Rucio, is also available to help visitors around the park, including the trip from the car park to The Reverie. Enquire at firstname.lastname@example.org, at the Ticket office or The Reverie for details.
Find out about how we are making our buildings and events accessible
Your Ticket includes a map which can be downloaded onto your phone or other electronic device. You can also view the map on our website and on the information boards which are located in each car park.
All about step-free access
For access to our café, The Reverie, visitors with a disability or limited mobility are welcome to park in the car park adjacent to this building. From the car park, there is a gentle ramp to the café building, arriving at its main entrance.
The Outdoor Activity Centre
Access to the conference room and to the disabled toilets and other facilities at The Outdoor Activity Centre is via ramps.
The Picnic Lawn
The Picnic lawn is located close to The Reverie. The track to the Picnic lawn is comprised of rolled road planings and may not be convenient for wheelchairs or mobility scooters. However, please get in touch with our site staff and we can arrange for vehicular access to the Picnic lawn.
Find assisted events
We hope to hold regular events at Buckland Park Lake and our goal is to make events accessible to a wide audience through a range of assisted formats: Audio Description, Captioning and pre-event Touch Tours. Please bear with us as we develop these facilities.
We hope that the natural ambience of Buckland Park Lake will be enjoyed by people with autistic spectrum conditions, sensory and communication disorders and learning disabilities. We are developing a range of wellness activities which we hope will be agreeable to all visitors.
If you are concerned about the accessibility of an event which you are interested in attending at Buckland Park Lake, please contact us within a reasonable timeframe and we will endeavour to do what we can to accommodate requests and to help.
About Blue Badge parking provision
Blue Badge holders and those with access requirements can be dropped off at The Reverie, the Outdoor Activity Centre or (by arrangement) the Picnic lawn.
There are eight Blue Badge parking spaces available for visitors located in the main car park. Spaces are allocated on a first-come, first-served basis, and use of them is free. You are asked to display your Blue Badge in your parked vehicle.
There are a further two Blue Badge parking spaces available for visitors located at The Reverie. Again, spaces are allocated on a first-come, first-served basis, and use of them is free. You are asked to display your Blue Badge in your parked vehicle. To provide access to other Blue Badge holders, once you have finished your visit to The Reverie, we ask you to vacate your parking space by moving your vehicle to a space in the main car park.
The car park is marked on the map which forms part of your ticket and can also be viewed here.
If you have questions or concerns about parking ahead of your visit, don’t hesitate to get in touch by emailing us at email@example.com.
Help on site, our onsite facilities
If you have any concerns or need assistance while you visit us, please contact any member of staff or the Operations Supervisor and they will help you.
Step-free access is available at The Reverie and the Outdoor Activity Centre for visitors with prams, buggies and wheelchairs. Furthermore:
Visitors with medical requirements
We welcome visitors who need to bring medicines, food or soft drinks or medical equipment to manage a medical condition.
Food and drink options
The Reverie has step-free access.
Whilst you are welcome to bring your own food and soft drinks to Buckland Park Lake, only alcoholic drinks purchased at The Reverie can be consumed on-site.
If you have brought your own food and soft drinks, we ask you not to eat them in The Reverie or on its terraces. These areas are for visitors who are purchasing food and beverages from the venue.
While you’re here
We politely ask you to follow our house rules and any requests from our on-site team. Please help us to keep our site looking welcoming and presentable to everyone.